FAQs
🪞 About the Jewelry
What materials do you use?
Most pieces are cast or fabricated in brass, bronze, or sterling silver, with some designs featuring stainless steel chains or mixed-metal elements. Each piece is finished, sealed, and polished by hand in my Austin studio.
Are the pieces sealed or coated?
Most pieces are sealed with Renaissance Wax to help prevent oxidation and skin reactions. This coating will naturally wear off over time, especially on high-contact areas like chains or rings. Pieces that aren’t sealed are clearly noted in the product description.
Will my jewelry tarnish or patina?
Yes — brass and bronze naturally darken with wear, giving each piece a unique character. If you prefer to keep yours bright, you can lightly polish with a Sunshine® polishing cloth. Avoid anything abrasive or chemical-based, as it can damage the finish.
How should I clean my jewelry?
Coated pieces can be cleaned gently with soap and water, then dried completely with a soft cloth. Do not soak or submerge jewelry and avoid getting stones wet.
📦 Orders + Shipping
How long will my order take to ship?
All pieces are ready-to-ship and usually go out within 3–5 business days.
All orders ship via USPS, and you’ll receive tracking information as soon as your package is on its way.
Do you offer free shipping?
Yes — orders over $75 ship free within the U.S.
Orders under $75 ship for a flat rate of $7 via USPS Ground Advantage.
Priority upgrades are available at checkout.
Do you ship internationally?
Not yet, but I’m working on it! If you’re outside the U.S., you can email me for a custom shipping quote.
🔧 Returns + Repairs
What’s your return policy?
For full details, please see my Returns & Shipping Policy.
In short:
Returns or exchanges must be requested within 5 days of delivery.
Items must be unused and in original condition.
Return shipping is the customer’s responsibility unless the item arrives damaged or defective.
All shipments include tracking + insurance, which is covered in your shipping cost.
Once USPS accepts your package, it is considered to be in their care — but if an issue arises, I will always do my best to help resolve it and assist with the insurance claim process.
Do you offer repairs or re-finishing?
Yes — small repairs or re-sealing are available for a modest fee.
Send a photo of your piece to tnlsupply@gmail.com and I’ll let you know what’s possible.